Terms of sale

Who you're buying from

Easy Source is operated by Sebastian Cacchione, a sole proprietor based in Miami, Florida, USA. When you pay for an order you agree to these terms, together with our privacy policy. Easy Source sells you finished parts at a fixed price.

Quotes and prices

A price is for the part, quantity, material, finish and delivery shown with it. If any of those change, including a new or revised file, the price changes with them. A price is valid for 30 days unless it changes sooner. Prices are in US dollars.

Every price is delivered: it includes shipping, import duties and customs clearance to the destination shown. Prices don't include sales or use tax; where it applies and isn't charged at checkout, you're responsible for it.

Placing an order and paying

You place an order by paying a 50% deposit by card through Stripe. Production starts once the deposit clears. When your parts are ready to ship we ask for the balance, the other 50%, and ship them once it's paid. If the balance is still unpaid 30 days after we ask, we may cancel the order and keep the deposit to cover the work done.

We may decline or cancel any order, for example if we can't make the part to the specification, or if the part is subject to export controls or restricted by our payment provider. If we cancel, we refund everything you paid.

Your design and specifications

We make your parts to the file or drawing you sent and to the details confirmed in your chat: material, finish, quantity and any requirements you stated. Where you didn't specify a tolerance, we machine to standard CNC tolerances of ±0.05 mm. Threads, tight tolerances and critical features need to be shown on a drawing or stated in the chat. If your 3D model and drawing disagree, tell us which one governs.

You're responsible for your design: that it is correct, fit for your purpose, and safe in your application. We make parts to your specification; we don't review designs for function or certify them for any use.

Your files, rights and export control

You keep all rights to your designs. By uploading them you confirm you have the right to have the parts made, and you agree to cover any claim that making them to your design infringes someone else's rights. We use your files only to quote, make and deliver your parts, and everyone who works on them is bound by confidentiality.

You tell us whether your parts are subject to export control regulations before every quote, and you're responsible for that answer, for the parts' classification, and for how they're used. Parts you declare export-controlled are reviewed by our team before any price is offered.

Production and delivery

Production takes about 4 weeks from your deposit, plus the shipping time shown with your price. These are our best estimates, not guaranteed dates, and they can move for reasons outside our control. We'll keep you updated in your chat. Ownership of the parts passes to you when the order is paid in full. Risk of loss passes to you on delivery to the destination shown.

Cancellations

You can cancel within 24 hours of paying your deposit for a full refund. Write to us in your chat or at scacchione2008@gmail.com.

After 24 hours your parts are being made to your design and can't be resold, so the deposit is non-refundable. You can still cancel at any time before you pay the balance: we keep the deposit, you never owe the balance, and we keep the parts. Changes after your deposit, such as quantity, file, material or finish, need our review and may change the price and timing.

Inspection, remakes and refunds

Please inspect your parts when they arrive. If any don't match your file and the specification we confirmed, tell us within 30 days of delivery, with photos, measurements where relevant, and your order. We'll review it within a few business days. For parts that don't conform, we'll remake them or refund what you paid for them, at our choice. If we need parts back, we'll arrange and pay for the return. Report shipping damage within 7 days of delivery, with photos of the parts and packaging.

These aren't defects: problems that come from your design or file; requirements that weren't in your file, drawing or chat; variation within the tolerances above; normal tool marks for the process unless you specified a cosmetic finish; and damage after delivery, from installation, modification or misuse.

Refunds go back to the original payment method through Stripe and usually appear within 5 to 10 business days. Please contact us before disputing a charge with your bank; we can almost always resolve it faster.

Warranty and liability

We warrant that parts match the confirmed specification when delivered, and the remedies above are your remedies if they don't. To the extent the law allows, we make no other warranties, including implied warranties of merchantability or fitness for a particular purpose. Our total liability for an order is limited to the amount you paid for it, and we're not liable for indirect or consequential losses such as lost profits, downtime or the cost of other parts or labor. Some places don't allow these limits, so they apply only as far as the law permits.

Disputes and changes

These terms are governed by the laws of the State of Florida. Before taking any claim further, we'll both try in good faith to resolve it informally for 30 days; after that, the state and federal courts in Miami-Dade County, Florida have jurisdiction. We may update these terms; the version in effect when you pay applies to that order.

Contact

Questions about an order, a cancellation or a refund: write to us in your chat, or email scacchione2008@gmail.com.